Shipping Policy

Thank you for choosing Kingdom Cold Brew! We strive to provide you with the best experience from purchase to delivery. Please review our shipping policy below for more information:

  1. Processing Time:

    • Orders are typically processed and shipped within 1-2 business days of purchase. Orders placed on weekends or holidays will be processed on the following business day.

  2. Shipping Methods:

    • We offer standard and expedited shipping options for domestic and international orders.
    • Standard shipping typically takes 3-7 business days for domestic orders and 7-14 business days for international orders.
    • Expedited shipping options are available for those who require faster delivery.

  3. Shipping Rates:

    • Shipping rates are calculated based on the weight of the package and the destination.
    • Domestic shipping rates start at $X.XX and may vary depending on the location and shipping method chosen.
    • International shipping rates start at $X.XX and may vary depending on the destination and shipping method chosen.

  4. Order Tracking:

    • Once your order has been shipped, you will receive a confirmation email with tracking information.
    • You can track the status of your order by using the provided tracking number on our website or through the carrier's website.

  5. Shipping Restrictions:

    • We currently ship to addresses within the United States and select international countries.
    • Please note that we are unable to ship to P.O. boxes at this time.

  6. Shipping Delays:

    • While we make every effort to ensure timely delivery, please understand that shipping delays may occur due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues.
    • Kingdom Cold Brew is not responsible for delays caused by the shipping carrier or customs clearance processes.

  7. Damaged or Lost Shipments:

    • In the rare event that your order arrives damaged or is lost in transit, please contact our customer service team immediately.
    • We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund for your order.

  8. Returns and Exchanges:

    • Please refer to our Returns and Exchanges Policy for information on how to initiate a return or exchange.

  9. Contact Us:

    • If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact us at [customer support email] or by phone at [customer support phone number]. Our customer service team is here to assist you.

By placing an order with Kingdom Cold Brew, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your business and look forward to serving you again in the future!